Client Representative

At Forest Lawn Memorial-Parks & Mortuaries, we continually strive to maintain and improve the level of caring and professional customer service that we offer to our client families in every aspect of the services we offer.  Forest Lawn’s Information Office sets the stage for this service as the first point of contact our families have with the organization.  The Information Office, centrally located at our Glendale location, is operated by a highly efficient, friendly and knowledgeable staff that is available 24 hours a day, 7 days a week to conveniently serve and direct our families’ needs. 

This department is responsible for receiving and routing all incoming calls, managing the PBX, scheduling and dispatching arrangements, receiving and documenting vital information and providing information regarding the services and prices Forest Lawn provides. 

We are seeking a detail-oriented administrative professional to aid in the collection and entry of data, answer telephone calls and provide information to our valued customers.  This is a great entry-level position offering a wonderful opportunity to learn how all of Forest Lawn’s departments operate and gain valuable experience in a fast-paced professional and service-oriented environment that can advance into a meaningful career.