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About Forest Lawn Job Details

Supervisor

At Forest Lawn Memorial-Parks & Mortuaries, providing caring and quality service is our reason for being.  Serving all faiths and cultures, Forest Lawn’s Service Department is responsible for ensuring that every funeral exceeds the expectations of the families we serve.  With over 100 years of experience, Forest Lawn is in a unique position to help families create a service that honors their loved ones and meets the needs of the family and friends.  Whether a traditional funeral service or a completely individualized ceremony is chosen, our goal is to accommodate those we serve and be a professional guide and provide support throughout the service selected. 

 

 

Forest Lawn’s dedicated Service Department is seeking a leader in customer service with a professional demeanor to oversee the team that has the privilege of having daily face-to-face contact with the families we serve.  The Service Department Supervisor ensures that our funeral and memorial services, prayer vigils and visitations are run smoothly and to our families’ expectations.  This position also aids in directing public events and various day-to-day activities as well as scheduling staff for all services.  The supervisor is also responsible for administrating and coordinating all activities of the Service Department including training and maintaining a professional staff, maintaining Forest Lawn’s quality and ethical service standards.

 

If you enjoy meeting people from all walks of life, helping those in a time of need and offering professional service outside of a traditional office environment, this is a great opportunity to do so with the industry’s finest.

Requirements:  Must have previous supervisory and customer service experience, a caring and professional demeanor, enjoy helping families at a difficult time, excellent speaking skills, a valid California Driver’s License and the ability to lift 100lbs.  Must be able to work weekends and holidays.


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